Our contract with you is based on these terms & conditions, so please ensure that you read them carefully. If you have any queries about what these terms & conditions mean please contact us. These terms become binding when we receive payment for the services you order, or when you begin using any of our services. If for any reason we can’t supply you with our service, we will inform you & not process your order / refund your order.
1.1 “We”, “us” & “our” refer to Dead Simple Accounting Ltd. We are a company incorporated in England & Wales. Our company number is 10185240 & our registered office is Avon Close, Reading, Berkshire, RG31 7YE.
1.2 “You” & “your” refer to you or anyone else using our services.
1.3 “Order” is your order for our services. “Services” are the services that we are providing to you as set out below in section two. “Terms” are the terms & conditions set out in this document.
1.4 “Written” or “in writing” refers to either letter or email.
2. Our services
Self Assessment Tax Return Service
2.1 We will prepare your self assessment tax return(s) together with any supplementary pages required, from the information you’ve given us. After obtaining your approval & confirmation, we will submit your returns to HM Revenue & Customs (HMRC).
2.2 We will calculate your tax liabilities for income tax, national insurance contributions (NIC) & capital gains tax & tell you how much you should pay & when by.
3. Our fees
3.1 We will ask for an advance payment of 100% of the price of all services you order. Payments are non-refundable but see point 3.3 below
3.2 Our prices may change, but price changes will not affect orders we have already confirmed with you.
3.3 We reserve the right to cancel the contract for the services at any time. If you have made any payment in advance for services that have not been provided to you, we will refund these amounts to you in full.
4. Your responsibilities
4.1 You are responsible for:
a. Ensuring that your self assessment tax return(s) are accurate & complete.
b. Reviewing & approving your self assessment tax return(s) before we submit to HMRC, on your behalf, using the login & passwords that you provide.
c. Ensuring that all information provided to us is true, accurate & complete.
d. Keeping full & accurate records in accordance with HMRC guidance.
e. Making payment of tax on time. Failure to do this may lead to automatic penalties, surcharges & /or interest.
5. If something goes wrong
5.1 We will make every effort to complete the services you order within a fast turnaround from payment of our fee. However, there may be delays due to events outside of our control. In this case, our obligations under the terms will be suspended. We will contact you as soon as reasonably possible to notify you & if necessary, as soon as reasonably possible restart or complete the services.
5.2 If after being asked, you don’t provide the necessary or complete information needed for our service, we reserve the right to charge you an admin fee of £49.99 before re-opening your file & allowing you to submit your amended file(s). See point 3.1. In this instance, we will not be liable for any delay or non-performance.
5.3 If there is a change in the law or in your circumstances, we will not accept responsibility if you act on advice given by us on an earlier occasion without first confirming with us that the advice is still valid. We will accept no liability for losses arising from changes in the law or the interpretation thereof that are first published after the date on which the advice is given.
5.4 If for whatever reason you wish to make a complaint, please contact us as soon as possible in writing to the address stated above. We will send a formal, written, response within 20 working days of receiving your complaint.
6. Your privacy
6.1 We agree to ensure that all information received from you will be treated as private & confidential. Any personal data you provide to us will only be used to carry out our Services. We agree to store all data securely in accordance with current legislation.
6.2 We reserve the right to record & monitor some telephone calls, emails & other electronic communication.
6.3 We agree to ensure that all information received from you will be treated as private & confidential & will not be submitted to any third parties without your prior agreement with the exception of HMRC.
6.4 We are fully committed to keeping your card details safe & are fully compliant. Please refer to https://stripe.com/docs/security for more info.
7.1 This contract is between you & us. No other person shall have any rights to enforce any of its terms.
7.2 We reserve the right to transfer our rights & obligations under these terms to another organisation. This would not affect your rights or our obligations under these terms. You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
7.3 We will only waive our rights in writing. Any delay, or failure to insist that you fulfil your responsibilities does not mean we have waived our rights against you & will not mean that you do not have to comply with those obligations.
7.4 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force & effect.
7.5 These terms are governed by English law. We both agree to submit to the non-exclusive jurisdiction of the English courts.
8. Contact us
8.1 If you have any questions or if you have any complaints, please contact us via:
writing: Dead Simple Accounting Ltd, Avon Close, Reading, Berkshire RG31 7YE